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Menu
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  1. Biking
  2. •
  3. Bike Service
  4. •

Impressive expertise!

It does what it says on the tin... our bike service

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Biker meeting
At the end of a tour all like-minded bikers meet for afternoon snacks at the bikers’ table on our hotel terrace. Here, bikers forge friendships, talk about their tours, laugh about misadventures and discuss the next day’s tour.

GPS-expertise
GPX data for the tours can be obtained directly and free of charge from the tour archive in the tour folder or sent by email. Of course, this service also includes a map printout with track or a photo with your smartphone!

Maps
Folders with our most popular tour suggestions for MTB, eMTB, gravel and road bike tours, hikes and sights are available in the Bike Corner. All tours are prepared with the most important data (map view, photo, HM, KM, difficulty, ecc.) and available for download with QR code. We are KOMOOT partner, the advantage for you: the regional map with free code is available at the reception.

First Aid
For when you really need it! A first aid box is available at Reception. For help outside the hotel area we recommend you store the number of the Italian emergency services, 112, in your mobile phone.


Caution when transporting bikes South Tyrol and Italy
New regulations at a glance:
No reflective warning plates or repeat licence plates required.
Visible original vehicle licence plate is sufficient.
Lighting and signalling equipment on the carrier must be functional and legally compliant.
The relaxation only applies to carriers on the trailer coupling. Systems attached to the rear door or boot lid are still subject to the previous regulations. In such cases, reflective markings or additional signs must be fitted if licence plates or lighting are covered.

Bike storage
3 different rooms for race bikes, mountainbikes and e-mountainbike with a total footprint of 60 m² with CCTV and special rack facilities are available for you. Access from the outside is only possible for hotel guests with room card.

Workshop service point
Just in case: Our repair corner in the bike storage room is equipped with a tool box (to be collected at Reception), bike assembly stand, air pump and compressor (outside), shock pump/fork pump. Lubricants, fats and degreasing agents. Repair kit for tubes, brushes and single-use gloves. Common spare parts can be purchased from Reception for a charge. If larger repairs are necessary, our guides or the boys from FORBIKER Cube Store & bike shop & workshop are happy to help!

Bike washing station
The bike washing station ensures the perfect shine: It is located in front of the bike storage room and can be used for quick and comprehensive cleaning of bikes. Available are: sink and a hose with a special connector - single-use gloves - washing brush - care products - towels.

Drying room
In winter it is the ski cellar, in the summer it becomes our drying room. The basement area between bike garage and the entrance to the hotel is used for airing and drying of sports clothing. There is a show dryer for wet shoes and a tumble dryer for really serious cases!
These services characterise our bike hotel and you can depend on them:

Qualified bike guides in the hotel: Agnes (hotel manager) and head guide Lukas. The support team is made up of Carmen, Albert ,Manfred
Guided tours on six days a week including energy packs, in 2 ability groups (for a charge)
Individual in-house tour advice on 7 days a week
(all day from Reception or at biker’s table and from the guides)
Repair service through a partner company or an in-house guide on 6 days a week
Overnight laundry service
Facilities (tumble dryer and heating) for drying biking clothes and shoes
Locked bike storage with CCTV with storage rack and bike washing facility
Service corner with common tools, air pressure pump, assembly stand...
Relaxation facilities (saunas, steam bath, infrared cabin, relaxation room, bathrobe, massages and beauty treatments)
Breakdown collection service from the nearest road (for a charge)
Riding technique training (for a charge) MTB or eMTB or Downhill (from the hotel guide or bike school Outdoorcenter)
Private guiding (for a charge)
Daily afternoon with sweet & savoury, dinner with 4-course set menu and salad/vegetable, themed evenings
Biking programme with themed tours, cable car and bike shuttle tours
GPX  upload service
Print-out of maps with tour tracking
Service card with emergency numbers
Individual bicycle lock (available from Reception)
For mountain bike tours on the day of departure opportunity to shower in the hotel
Laundry service
On arrival bikers can collect their personal laundry bag from Reception! Fill it with your dirty cycling clothes, close zips and Velcro fasteners, remove paper tissues and hand the bag in no later than 6:30 pm. From 9:30 pm you can collect your laundry bag again. This service is already included in packages, for other guests we charge 5.00 Euro per bag.
There is a drying rack available on every balcony. If you prefer the dryer we charge 3.00 Euro
Food and drink
The breakfast buffet is open from 7:15 am to 9:30 am.
In the afternoon all bikers can end their tour with an après bike snack on our terrace or in the conservatory, enjoying fresh fruit, cake and a ploughman’s.
In the evening we serve a 4-course set menu with regional dishes and Mediterranean influences. There’s also a large buffet with salads, grilled vegetables and antipasti.
An energy pack consisting of a bar and electrolyte drink from Xenofit or homemade is available for the guided tours.
The energy pack is available for € 5 in our shop.
On request in the lunch box to borrow (or buy € 18)
Available in the hotel shop:

• Energy bar homemade  2.50 Euro
• Electrolyte drink or soft drink 3.00 Euro
• Bike shirt: short sleeves 35.00 Euro, long sleeves 42.00 Euro
• Drinks bottle  4.50 Euro  -  Refill your bottle € 15.00 - Lunchbox 18 Euro
• Laundry service 5.00 Euro - dryer 3.00
• Guided day tour in the group 45.00 Euro including energy pack
• Guided day tour with privat guide 260.00 Euro including energy pack (max. 6 people)
• Shuttle service (cable car, bus, bike taxi, ...) charged based on cost
• GPX Upload = free of charge
• Massages, shiatsu and beauty treatments for a charge
• Ride Fair Cap € 15,00
• Buff € 5,00
Program for bike-free days

Variety is needed and this is taken care of! Enjoy our wellness offer or the small natural lake (200 m from the hotel). For all guests - no matter how long you stay, there is the Bruneck Kronplatz Card. You can also use all activities from the weekly program KRON AKTIV for free. Or try golfing!
Visit our Guestnet.Info
terrasse-10 Inclusive services Everything you could wish for while spending an enjoyable holiday in South Tyrol
wellness-10 Wellness Enjoy some time for relaxtion
Hotel Innerhofer GmbH
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Via Lützelbucher 6 • I-39030 Gais (BZ) • South Tyrol/Italy • T +39 0474 504377 • info@hotel-innerhofer.com
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